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I want to thank you and Peter for the great service I received today at my home in Highett.
Peter the installer of our new subfloor ventilation was on time, very meticulous and tidy in the job he completed today.
The installation of seven Aleta Vents look great against the render of our house! Also the two Envirofans on the south side of the house are very quiet and I'm confident that our air quality will be much improved.
Great Service and workmanship!
Glenn Parker, Highett
I felt I had to write to you to say how impressed I have been by the service given by your company.
I wanted a check done to see if the house was being eaten alive and the gentleman who took my phone call was wonderful. Unfortunately I did not get his name, but he was not only efficient, but friendly, courteous and a delight to speak to. I was impressed at that stage, but then the Termite Inspector arrived. He was also a delightful, informative and courteous person who explained what he was doing and why, respected my home and was relaxed, friendly and efficient. His name I do have. He is Peyman Mehr.
It is most unusual to find a company where everyone appears to be working together for the benefit of the customers. I wanted to congratulate you, thank you and assure you I will recommend your services to anyone who needs your expertise.
I would just like to take a moment to thank you and your wonderful team, especially Teemu (the termite whisperer) for all of your wonderful prompt help and customer service with our termite problem. Over the years we have had several leading termite companies inspect our property and your company has definitely shone above all others. We found Teemu extremely informative and honest, and he gave us the best options for our situation. We highly recommend your team and thank you once again.
Craig and Rebecca Weston, Upwey
Hi Peter and Simon,
Just a quick email of appreciation for your prompt service to the Boroondara Tennis Centre.
Adam Wood Group is a small Construction Company, but we are growing rapidly, we shall definitely be calling upon your services again and will also recommend your company to our associates.
Gay Te Pana
Simon , I just wanted to pass on our thanks for the work done. We were very happy with the end result. Peter did a great job ? sought our opinion and explained everything as he went along. We are very satisfied and have no doubt the vents will assist in the drying process. We will call you for a pest inspection and a review of the drying in 6 ? 12 months as suggested.
Peter made some other suggestions, so when we proceed with the drainage in the front of the house we will review our options of vents in the front of the house.
Helen & John Sims, Croydon
In December last year I had a termite inspection performed by Peyman Mehr.
I am writing to say how well he conducted the inspection, going about the job in a systematic way. I felt he was quite thorough in his approach. I have had several inspections over the years, but I must say this one would have been the best.
Teemu conducted a termite inspection on my property today. Just like previous inspectors he was courteous, professional and informative. To date, Exopest has been great to deal with.
Firstly, the work was well doneyesterday and we were really pleased that everything was left clean and tidy.
Just wanted to write and say that Peter did such a great job installing the sub-floor ventilation system last week at my place in Fitzroy. It was a particularly tough job and was so hard working and professional. At one point he spotted some red wiring that 'showed' too much against the house and he went back and fixed it. He just seemed to me to be someone who took the job seriously and wanted to get it right.
I would like to thank you for the time you spent talking to me on the phone about the property we were looking to purchase. It was great to talk to someone who was really interested in helping to ease our concerns. John came to the property on Monday and was fantastic. He answered all my questions and was happy to take the time to show me any affected areas that I should know about. The pdf copy of the report reached me yesterday, as promised, and I look forward to receiving the hard copy in the post.
With the information you gave us we were able to make an informed decision about the condition of the property and put a reduced offer in yesterday and got the house!
We will recommend you to others in the future. Thanks again! Merry Christmas!
Sub Floor Ventilation ; We purchased our new home about 18 months ago. Our home is a large house (about 50 squares) and has living areas over three levels as the house is built on a steep block. The sub-floor space is huge and the previous owners had concreted a small portion of the sub-floor area so it could be used as a workshop.
Warren Jones, Eltham North
Good Service: In times when service levels continue to slip through the perceived pressure of cost increases and competition, I believe it is important to take the time to recognise excellence. Several months ago, I discovered the impact of termites and through necessity required the house to be treated. The treatment team were punctual, courteous, and efficient and undertook the task in a professional manner. Nothing less than what I expected. Unfortunately, the subsequent inspection of the work indicated that the treatment had not been totally successful.
Termites: I am writing to express my appreciation of the work carried out on my unit. I was extremely stressed by the termites, so on the day of treatment was stressed out. Mike arrived at the time expected. He walked through the unit with me and explained what he would be doing. Realising how upset I was, he sent me off. Leaving a number for him to ring on completion of the job. He moved all furniture and I had forgotten to remove pictures from a book case, which he did. He also said "where is your vac"? He phoned as promised and I returned to settle up the account with him. I was thrilled to find everything back in the correct place, even pictures on the book case, floor vacuumed, and be told I could get my cat from the vet (I had boarded him for the time) and settle back home. People always complain about service, but in my opinion your staff are first rate and give 120% satisfaction. Once again thank you.
Dorothy Boyd, Sandringham.
Termites: I am writing to congratulate you on the wonderful quality of your field staff. I found Mick to be a great ambassador for Exopest. He was thorough, patient, reliable, exceptionally polite and most importantly knowledgeable and very competent regarding the requirements of the procedure. He treated my property with great respect and left everything as he had found it.
From my first telephone enquiry, answered and discussed with a very clear, informative reception lady, I had quite a measure of confidence that my termite situation would be dealt with positively. The previous telephone enquiries I made were much less so (One was a prominent company name).
We have exported 90000 tonnes of rice in nine shipments to Japan this year, with Exopest playing a vital role in the process ... [Exopest] needs to be congratulated on doing a great job in time and under constant pressure. On behalf of Ricegrowers' please accept my appreciation of your achievement.
Mr Graeme Whytcross Victorian Distribution Manager Ricegrowers' Co-operative Ltd
The people that attended the whole job from start to finish were employees you should be proud of. I speak from many years experience of tradesmen and I must say your people were a great advertisement for your company.
Mr G McKemmish Flowerland Collingwood Victoria
We appreciate the professionalism that Exopest projects throughout our eight campuses in excess of service provided by our previous contractor. The service and ability to understand the college's needs and to solve any problems in a fast, efficient and economic way [means] the college has had an excellent association with Exopest.
Mr A Farrugia Maintenance Coordinator Facility Management Department Western Metropolitan College of TAFE Victoria
I am writing to thank you for your patience whilst awaiting the finalisation of Oakmoor's partial evacuation. I also appreciate the informative and good humoured way in which Exopest technicians approached their task whilst at Oakmoor. Considering the disruption expected, noise, odour and subsequent cleaning up were well contained and easily coped with by residents and staff.
Mr P Toynton Director of Nursing Oakmoor Private Nursing Home South Oakleigh Victoria
The friends of Rotary Camera Club wish to thank you sincerely for your gift of a Weber BBQ for our raffle.
Your donation has contributed to a progressive total of over $11,000 for a worthy project.
The money will be used to build an extension to the small Shri Sringeri primary school in a remote village of Kathmandu, Nepal.
The extension, costing around $37,000 will allow some 180 underprivileged children, mainly orphans, to get some form of education, which is vital to survive in this poor, beautiful country.
Local Rotary Clubs will manage the project, and all the money raised will be injected into the local economy.
Nothing is deducted for administration or other expenses for any Rotary project anywhere in the world, since its 1.3 million members are all volunteers.
Thank you again for your contribution.
Malcolm Brownlee, President